Qualification : Any bachelors in computer science/Engg RHCE Certified (Mandatory) PMI Certified (Preferable) Hands on experience in project Management (Preferably in Linux Environment) Experience: 5 – 6 year (related experience)
Primary Skills:
·Good Oral and Written communication skills in English.
·Good skills in Project Management in the Linux Environment.
·Strong command knowledge in Linux OS.
·Strong programming skills in Linux Scripting or Python languages or C language.
·Strong Logical & Analytical Thinking.
·Good Knowledge in other domain of Networks & Windows.
·Taking ownership of projects, Co-ordination & in-time quality deliverables.
Job Description:
Projects Management including Programming/Scripting and High level Technical & critical tasks.
Position : Senior/Expert System Engineer (Windows)
Date of Request: 26-March-2010
No of positions: 1
Qualification : Any bachelors in computer science/Engg MCSE Certified (Mandatory) PMI Certified (Preferable) Hands on experience in project Management (Preferably in Windows Environment) Experience: 5 – 6 year (related experience) Primary Skills:
·Good Oral and Written communication skills in English.
·Good skills in Project Management in the Windows Environment.
·Strong knowledge in Client & Server Windows OS , Windows Server core Technologies.
·Strong programming skills in Batch prgs or VBScript or Python languages or C language.
·Strong Logical & Analytical Thinking.
·Knowledge in other domain of Networks & Linux.
·Strong Technical Knowledge & Trouble shooting methodologies, working independently.
·Taking ownership of projects, Co-ordination & in-time quality deliverables.
Job Description: Projects Management including Programming/Scripting and High level Technical & Critical tasks
Position : Team Manager Infrastructure and Operations Support
Date of Request : 24-November-09
Qualification : Preferably a graduate or Post Graduate in Computers.
Number of Positions : 1
Experience : Overall experience more than 09 years and less than 13 years, is preferable in System Administration / IT
Mandatory Skill Set :
·Having adequate knowledge in Basic Hardware, Linux & DBA Network administration. Should possess knowledge on System Analysis & System Security
·In-depth practical experience utilizing best practices in people management.
·Strong people/ project management, development and leadership skills;
·Excellent personal organization and communication skills
·Excellent analytical & logical skills, Excellent social, communication and advisory skills, team player;
·Language skills: English
Job Description:
As Team Manager - Manager of a newly incorporated software development subsidiary of the Colruyt Group, your key responsibilities consist of building, managing and developing individuals and teams and support the project management and delivery
In this key function you report directly to the Delivery manager who will set, together with the Department Heads from the Belgium head office, your operational and functional objectives in all team matters.
Your key responsibility areas include the following:
Take responsibility for people and their projects under your assignment.
Coach and mentor your team and the individuals in your team;
Provide support in gathering team/ personnel requirements and build up manage and develop the individuals in the team and the team as such;
Develop the knowledge and facilitate the growth of the team and the individuals in your team:
Distribute and share the knowledge within your team and communicate the capabilities and strengths to all parties involved;
Ensure that all people involved with the team know who is who and does what and put system in place in so they can be in direct contact with the appropriate people;
Create an environment that supports and develops open communication;
Ensure compliance with internal knowledge standards and make sure your people are up to expectations:
Ensure and support a good relationship between Colruyt, Infoco, external onsite & offshore team and where needed report difficulties in the relationship to the Delivery Manager;
Ensure internal processes are being followed for both project & operational work;
Continuous evaluations (both technical and personal) of people in your team.
Continuous analyses and improvement of the people within your team; accept people for who they are, work on utilizing their strong points and improving their weak points;
Keep up to date with people management developments;
Plan and motivate your team according to Colruyt culture/ philosophy;
Act as point of contact for status and planning towards the Delivery Manager and Team Manager at CIT;
Preparation of periodic status and forecasts reports;
Ensure continuity and appropriate staffing of your team;
Allow people to make mistakes and learn from these mistakes;
Listen to and motivate the people in your team and handle or escalate any grievances.
Ensure the growth of the people within your team both from a knowledge perspective and facilitate the growth of the people within your team in the organization.
How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details
Else
2. Send in your resume to the Id given below with "Team.Manager IT Infra" as the subject ..Include CTC details in your mail
Are you passionate about delivering business ready, world class IT services?This is an exciting opportunity to shape IT services that support the Product Development Lifecycle and play a key role in shipping Microsoft products.
BGIT is looking for a Solutions Manager to provide leadership and to support services for mission critical enterprise applications. The position with BGIT is an excellent opportunity for a process driven individual with passionate customer focus, strong organizational, technical and communication skills and a passion for customer service and issue resolution.
In this role, you will partner with peer teams and the business groups to:
Drive and own accountability for customer satisfaction and quality support services by managing the vendor relationships in the incident Management Space. Collaborate with Incident Management services providers into RDS to ensure customer quality and NSat targets are exceeded. Proactively identify and action application issues. Produce operational analysis and showcase IT best practices for application services in line with the ISRM process. Enable incident management (L1 L2 & L3 vendor team) teams to resolve application issues and act as an escalation point for the incident management team. Serve as single point of contact for vendor team, to ensure high quality of service to the BGIT stake holders and customers.
Deliver on strategies for the continual improvement of BGIT supported services and products that support product ship cycles and the next wave of product development, produce operational analysis and showcase IT best practices for application services, enable incident management teams to resolve application issues and provide escalation support.
·Ability to identify and address support quality issues and hold vendor account Mgt accountable.
·Responsible for staffing and Vendor account Mgt for RDS team in India Hyderabad, developing, and managing multi-disciplinary teams who are directly responsible for solving complex support problems and providing consistent, quality operational support for the systems and releases.
·Fiscal responsibility in insuring value for money, timely PO creating and vendor rate negotiation and engagement with RDS Biz operations around budgeting\forecasting.
·Operationally accountability for RDS Incident Mgt teams in BGIT\Tenant\Infrastructure services interacts directly with customers, central IT support Services, infrastructure support teams, systems development and testing groups, User Acceptance Testing groups, and other Business Unit IT (BUITs) groups. Excellent verbal and written communication skills are a must!
·Responsible for maintaining strong partnerships and working relationships with dependent internal IT groups (Service Desk, Infrastructure, Database Operations, Networking, Server Support, Systems Engineering, etc.) as required to maintain the highest levels of systems operations and availability for assigned systems.
·Responsible for formulating and reporting against measurable NSat and quality targets.
·Executes direction and strategies on production/operational guidelines, procedures, andStandards to ensure appropriate consistency and quality in service level provided.Drives the implementation of continuous improvement activities including new support tools and automation.
·Ensures proactive and cooperative relationships exist within the work group and remains accessible to work group for resolution of personnel issues.Engages with Vendor Mgt to oversee the performance management, review and coordination of work assignments for RDS Vendor teams.
·Works closely with customer groups and business management to ensure high levels ofCustomer satisfaction is maintained\enhanced and that service level agreements are consistently met or exceeded.
·Responsibility for the provision of support in line with the BGIT SLA, ensuring that reported incidents are resolved\escalated in a timely manner, tracked according to standards and escalated as appropriate.And making the internal service providers like Service Desk (for L1, L2 support) accountable for the SLA metrics delivered by them.
·Ensure the delivery of application training to existing and new personnel and work closely with Service Desk organization for identifying and service skill needs for them.
A successful candidate will possess most of the following skill set requirements:
·Proving track record in driving quality into incident Management customer engagement
·Understanding of core concepts behind MOF or ITIL and experience with experience in the Incident Management and Problem Management functions.
·Excellent customer service skills – a can do approach to working with customers towards resolving their issues. Self-starter with experience working on Operations projects with limited direction.
·Experience of Vendor account Management and driving for customer quality and every phase of customer engagement with incident Management
·The ability to quickly learn new technologies and concepts. Proven track record in Enterprise Operations / training environment.
·Planning / driving near and long term support strategies, staffing and personnel development related activities, status / metrics reporting, coordinating the ability to Communication of technical and business problems in a non-technical manner.
·Understanding of Incident, Configuration management, Change Management, Problem management, and Release Management best practices in an operations environment.
·Outstanding oral and written communication skills with ability to effectively work with diverse range of peers and customers in different regions and time-zones.
How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details
Else
2. Send in your resume to the Id given below with "Incident management " in the subject ...Include CTC details in your mail
Overall 2 - 5 years experience in integration Administration and Configuration experience in the following:
Hands-on experience on Internet / Web Technology (Apache) experience
Hands-on experience on Solaris and/or Linux experience
Hands-on experience on Siteminder experience
Knowledge of Internet protocols, topologies and technologies required.
Knowledge of Internet Identity, Federation and Security concepts is desirable.
Knowledge of network design and configuration is desirable
The Candidate is required to adhere and enforce the security policies of the organization
Position is based in Hyderabad
The responsibilities include:
Support Engineers - To help troubleshoot and resolve access, http routing and Web Services related issues in the hosted environments. Also to handle systems builds (3rd party software) for Apache, Siteminder, LDAP and PKI.
Experience- 2 to 5 Years
Job Location: Hyderabad
Qualification: Any Graduation / Any Post Graduation
Flexibility to work in US Shift
How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details
Else
2. Send in your resume to the Id given below with "siteminder" as the subject ...Include CTC details in your mail
Do you think you have the passion, energy and drive to be part of managing one of the most complex and ever growing network infrastructures in the world?
Microsoft IT Service Management Division is looking for Network Escalation Engineer with over 6 years of experience in the world of Network implementation and operations. Suitable candidate will be responsible to manage multi technology networks consisting of world’s largest corporate wireless infrastructure, complex Extranet & Datacenter deployments spanned across more than 400+ locations worldwide.
You will be part of the Global Network Operations Escalation team and will be the go to person to handle challenging network escalations in an extremely critical environment.
Job responsibilities
·You will be the escalation contact for the Tier 0 and Tier 1 teams to provide solutions for complex network issues.
·You will demonstrate end to end ownership of the incidents and provide process and technical leadership to the team.
·Will be responsible to drive major and critical incidents and be the interface for the Customers and the Management.
·Will be responsible to manage and enrich Customers experience and improve the Customer satisfaction.
·Identify the areas where operational improvements can be made which could lead to cost or man hour’s savings, efficient operations and increased Customer satisfaction.
·Will be responsible for technical documentation and impart trainings on a regular basis.
·Collaborate with other SMFs (Service Management Functions) like Problem, Change and Release Management teams drive process improvements.
·Provide escalation support and assistance to Global Change Operations teams.
·This job requires working in 24x7 NOC operations.
·Required to provide “On call” support over the weekends whenever desired.
Qualifications:
Required:
·Minimum 6 years of experience in the IT industry with at least 4 years of specialized experience in network deployment and management.
·Should be well versed with the routing protocols like BGP, OSPF and EIGRP etc.
·Excellent working knowledge in switching technologies like STP, VTP, VLAN etc.
·Excellent knowledge of transport technologies like ATM, MPLS, Frame Relay, Packet Over Sonet (POS).
·Capability to sniff and analyze packet captures and protocol analysis.
·Extensive operational experience with Cisco routers and switches.
·Excellent knowledge of TCP/IP, GRE, IPSec, POS, PPP, HSRP, and SNMP protocols.
·Working knowledge of HTTP, HTTPS, DNS, FTP, SMTP, Streaming Media
·CCNP certification or higher
·Strong process knowledge of Incident and Problem management functions.
Preferred:
·BA/BS degree in Engineering, Computer Science or related field.
·ITIL Foundation Certification.
·CCIP or CCIE certification.
·Load balancing experience with F5 or similar products.
·Experience working within the NOC environment.
Desirable:
·Understanding of server and telephony infrastructure and technologies.
How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details
Else
2. Send in your resume to the Id given below with "GNOC" as the Subject ...Include CTC details in your mail
1. 5-12 Yrs experience overall (Min 3 + yrs in any one : System Center/ SCCM /, SCOM/ )
2. SCCM/ SCOM / deployment experience is must. ( Any one )
3. Good to have
·OS Deployment/DDPS/DOWO
·Config Mgr
·Ops Mgr
·Service Desk
Job Title - Core IO Consultant
Job Location – Hyderabad
Business: MGSI – Microsoft Global Services India
Roles involve ability to design, develop, and deploy solutions that cater to the customer’s requirements. Candidates must be able to understand the customer’s environment and define business requirements.
Design, Vision and Scope, Strategy and Technical Documents
1.Accountable for maintaining a high degree of solution architecture and design capability with deep technical skills in one or more of the streams mentioned in the Areas of Expertise Section below.
2.Understand customer environment and define business requirements with engagement and practice managers
3.Develop architectural/functional design document based on existing examples or new requirements
4.Map product solution and technical information to customer’s context; Conduct informal risk analysis
5.Create local prototype, or proof of concept, to test solution
6.Understanding the relevant application development, infrastructure and operations implications of the designed/developed solution
7.Deliver engagements as an individual contributor, technical subject matter expert or as a team member on small projects
8.On-going Advice (Knowledge Transfer) to the Customer and Partners
9.Build knowledge base and gather best practices on technology, products, business processes, and the industry
10.Prepare documentation as required
Technical Skills
Have current and deep experience with implementation of large enterprise infrastructure solutions and/or competitive technology software systems. Qualifications include hands-on experience in the technologies in one or more of the following areas:
• Management: SMS/SCCM, SCOM/MOM.
Education and Professional Qualification Requirements:
·Have one or more of the following certifications; MCSE, MCSA, MSDBA, MCSD, MCAD, MSF, MOF or CISSP
·Highly proficient & solid Customer facing Project experience involving technical consulting, solution design, project envisioning, planning, development and deployment in one of the areas mentioned above.
·Must have a proven record of delivering technical solutions
HOW TO APPLY
1. If u have received a mail from me Reply to that mail with CTC details
ELSE
2. Revert with the latest copy of your resume to the email Id Given below - ** with CTC details ( Current and expected ) ** Important
Subject Line : SCCM /SCOM ** Important ...else I may miss ur profile
